Frequently Asked Questions (FAQs)

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❓ What is the delivery time?

📦 Standard Delivery: 4–7 working days
🚀 Express Delivery: 3–4 working days (Pan India)

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❓ What is the return and refund policy?

We offer a replacement policy.
If your item is defective or faulty upon delivery, we will replace it free of cost.

📦 Please note: Return shipment must be arranged by the customer.

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❓ Are there any shipping charges?

• ✅ Free shipping on orders above ₹500

• 📦 For orders below ₹500, a nominal shipping charge will be applied (shown during checkout)

• 🚀 Express shipping charges vary based on order size and will also be shown during checkout

All charges are subject to availability

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❓ Do you have a physical walk-in store?

Yes!
Visit our store:
Shree Mahavir Stores, Mulund West, Mumbai

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❓ How can I cancel my order?

🛑 Orders can be cancelled:

• Immediately after placing them, or

• Before dispatch

Once the order is dispatched, cancellation is not possible.

For cancellation assistance:
📱 WhatsApp: +91-9867599556
📧 Email: ktoy6125@gmail.com