Shipping Policy – Ktoy.co.in

Thank you for choosing Ktoy.co.in for your shopping needs. Below is our detailed shipping policy:

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1. Shipping Method

We partner with reliable shipping companies to ensure timely and secure delivery of your products. The shipping method used will depend on the product(s) you ordered and the delivery address.

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2. Shipping Charges

Shipping charges may vary depending on:

• The shipping method

• Weight and dimensions of the product(s)

• Delivery address

Shipping charges will be displayed at the time of checkout.

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3. Estimated Delivery Time

Our delivery options include:

• Standard Delivery: 4 – 7 working days

• Express Delivery: 3 – 4 working days

• Rest of India: 7 – 9 working days

Please note: Actual delivery time may vary depending on product availability and delivery location.

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4. Tracking

Once your order has been shipped, a tracking number will be provided.
You can track your order:

• On our website, or

• On the respective shipping company’s website

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5. Shipping Restrictions

• We currently ship only within India

• We do not ship to PO boxes or APO/FPO addresses

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6. Delivery Issues

If your product(s) arrive:

• Damaged during shipping, or

• You receive the wrong product(s),

Please contact our customer service within 48 hours of receiving your order.
We will resolve the issue as quickly as possible.

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7. Delayed Delivery

While we aim to ensure timely delivery, we are not liable for delays due to:

• Natural disasters

• Transportation strikes

• Other unforeseen circumstances beyond our control

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8. Express Shipping Disclaimer

Express shipping refers to our faster delivery service, but:

• It does not guarantee delivery within a specific time frame

• Delays may still occur due to uncontrollable reasons

Please note: Shipping charges are non-refundable in cases of delayed delivery or non-delivery within the expected time.

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We hope this policy provides all necessary information regarding our shipping procedures.

For any further queries, feel free to contact our customer service team.