Trust and Safety at KtoY: Your Guide to Secure Shopping

Is ktoy.co.in a reliable platform?

Absolutely! KtoY is a sister concern of Shree Mahavir Stores, which has been serving customers since 1961, ensuring a trustworthy and secure online experience.

Are you a registered business?

Yes, KtoY is a sister concern of Shree Mahavir Stores, which is a registered entity, operating in full compliance with established rules and regulations. Our commitment to transparency and legality sets us apart.

How do I know my payments are secure?

Rest assured, KtoY employs authorized payment gateway such as Razorpay. Your financial transactions are handled with the utmost security.

Why we do not offer Cash on Delivery (COD)?

Prepaid instruments offer an additional layer of security, making your transactions safer compared to Cash on Delivery. Hence, we choose convenience without compromising on safety.

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Beware of Impersonation and False Claims

1. Online Impersonation

We are aware that some individuals on the internet may falsely claim to be associated with KtoY. Please note that our official website is www.ktoy.co.in, and any other variation is not affiliated with us.

2. False Money Requests

KtoY does not request additional money after your purchase. Be cautious of anyone claiming to be from KtoY and asking for additional payments. Always shop directly from our official website: www.ktoy.co.in.

3. KtoY Instagram Page

Our official Instagram page is @ktoy6125 and WhatsApp number is +91-9867599556. Be wary of imposter accounts or individuals claiming to represent KtoY on social media. Always verify the authenticity of our social media accounts.

4. Unauthorized Parcel Claims

If you receive calls from unknown individuals claiming that a parcel from KtoY has been delivered, and you haven't placed an order, please do not make any payments. Report such incidents to us immediately.

5. Customer Care Alert

KtoY will never ask for sensitive information or payment details over phone calls. If you receive suspicious calls or messages, please contact our official customer care through the provided channels on our website to verify the authenticity.